Section 1 of 4 in this document

REQUEST TO ACTIVATE UTILITY SERVICE

PLEASE READ

Services may be started the next business day Monday - Thursday with a 24 hour advance notice.

Prior to starting, please have the following information:

Primary customer name, social security number, service address, mailing address

Secondary contact name and social security number

Landlord name, email and phone number (if leasing) and a signed lease/rental agreement.

You will need to attach a copy of the lease to the request or email a copy of your lease to utilities@gilbertaz.gov prior to first day of utility service.

Please make sure all faucets and landscaping water is off. To ensure the water is off, turn off the main valve located at the front hose. The water will not be turned on if water appears to be running inside or outside the home.

Service can be activated Monday though Thursday with the exception of holidays.

Accounts can be registered online after receipt of the first billing statement for AutoPay, Online payments and ebilling.

Section 2 of 4 in this document

Service Dates
There are two service date options for activation: same day service and future day service.

Same day service:

It is before 5:30pm and are requesting service for the same day
It is after 5:30pm and you are requesting service for the following business day
It is a Friday, Saturday, Sunday or holiday and you are requesting service for the following business day
Not available if water is currently on at the property

Future day service:

It is before 5:30pm and you are requesting service for the following business day or later
It is after 5:30pm and you are requesting service 2 business days out or further
It is a Friday, Saturday, Sunday or holiday and you are requesting service 2 business days out or further

Please select the type of service you are requesting:

If a future date is not selected, the same-day fee of $32.34 will be charged.

I understand

With same day service, you are requesting service today if it is a business day prior to 5:30pm or the next business day if after 5:30pm.

I understand

Please select the service start date. Service can be activated Monday though Thursday with the exception of holidays.

Section 3 of 4 in this document

Enter the service location you are requesting utility service at (must be within Gilbert's service area)

Address or Location

I am the

Property Manager Company Name

If other, please specify

All Real Property Rentals in Gilbert are Taxable

The Arizona Department of Revenue (AZDOR) administers the transaction privilege tax for the Town of Gilbert; this means that you as a property owner will report and pay your Town of Gilbert transaction privilege tax to the AZDOR. Taxes can either be included in your overall price, or charged to your renter as a separate line item. If you use a property management company (PMC) you still need your own TPT (Sales) Tax license with AZDOR.

All residential properties being used as a rental in the Town of Gilbert need to be registered with Maricopa County as a rental.

If you have questions on this, please visit our Tax Compliance Division website or email them at SalesTax@GilbertAZ.gov.

TENANTS: You will need to attach a copy of the lease to this request or email a copy of your lease to utilities@gilbertaz.gov prior to first day of utility service.

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Tax ID Number

Social Security Number (exclude dashes)

Mobile Phone Number

Alternate Phone Number

Will there be a secondary responsible party listed on the account? Only people listed on the account can access information.

Yes

Secondary's Social Security Number

Secondary's Phone Number

Is the mailing address the same as the service address?

Yes, send my bills to the service location.

No, send the bills to the address below.

Have you or the secondary party had utility service with Gilbert before?

Yes

Please list the Gilbert address(es) that you or the secondary have had prior service at:

Landlord's Email

Landlord's Phone Number

Neighbor 2 Neighbor

Help a neighbor in need! Neighbor 2 Neighbor (N2N) has provided a way for Gilbert residents to help support neighbors in need through a monthly utility bill donation. 100% of funds donated are distributed to non-profit agencies that provide assistance to Gilbert's low-income families, individuals, disabled, seniors and at-risk youth.

I would like to add a monthly Neighbor to Neighbor donation to my utility bill.

UTILITY SERVICE DEPOSIT

New accounts with the Town of Gilbert MAY BE ASSESSED the minimum deposit indicated below and a higher deposit could be required based on prior payment history. The deposit will be charged on the first bill unless the previous history requires that we obtain the deposit prior to activating the account.

Residential-Refuse Accounts have a mandatory deposit.

Deposits will credit back to the utility account after 12 months of ontime CONSECUTIVE payments or when the account closes. One late payment will start the 12 months over again.

Minimum Deposit
Single Family Residential Accounts	$200
Commercial or Multi-Family Residential Accounts	$200 or average two month bill, whichever is higher

Is there an active burglar alarm at this property? Checking yes indicates agreement to be billed the $5 annual registration fee on your utility account.

Yes

No/Don't know

Your $5 Annual Registration fee will be billed on your first utility bill and each year there after. For more information and to register your alarm, go to Gilbert Alarm Permits.

I certify that I have the authority to complete this application and the information provided is correct. I understand that this is a binding contract with the Town of Gilbert for utility services.

I understand

REQUEST TO ACTIVATE UTILITY SERVICE

If a future date is not selected, the same-day fee of $32.34 will be charged.

With same day service, you are requesting service today if it is a business day prior to 5:30pm or the next business day if after 5:30pm.

Enter the service location you are requesting utility service at (must be within Gilbert's service area)

Requestor's Name. This is the name of the person completing this form.

Requestor's Name

Requestor's Name

Responsible Party - Individuals enter first and last name. Company names will go in last name field only.

TENANTS: You will need to attach a copy of the lease to this request or email a copy of your lease to utilities@gilbertaz.gov prior to first day of utility service.

Will there be a secondary responsible party listed on the account? Only people listed on the account can access information.

Secondary Responsible Party

Is the mailing address the same as the service address?

Mailing Address

Have you or the secondary party had utility service with Gilbert before?

Landlord's Name (use last name only if company)

Landlord's Mailing Address

Is there an active burglar alarm at this property? Checking yes indicates agreement to be billed the $5 annual registration fee on your utility account.

I certify that I have the authority to complete this application and the information provided is correct. I understand that this is a binding contract with the Town of Gilbert for utility services.